EN ES
Check availability Book
Guest portal

Guest registration

Add everyone in your group and accept the house policies — it takes about three minutes.

Reservation details

Guest list

List every person staying (including yourself). Arrival date is only needed if it differs from check-in.

House policies

Please read each policy and check your agreement. These are the same policies you will sign on arrival.

🎵 Music policy — Read the full policy
House rule

🎵 Music policy

As required by our community and to protect the peaceful environment, these music rules apply during every stay and day experience:

  1. No DJ or orchestral music.
  2. Music must not be loud or amplified at any volume, and must stay within the property boundaries.
  3. On the pool deck and other open areas, music should always be kept to a personal level.
  4. Our on-site staff supervise sound levels. If music can be heard beyond the property boundaries, the security guard will ask you to lower the volume.
  5. Guests who do not follow the villa noise rules may, unfortunately, be asked to leave the property.
  6. Neighbors may call the police if these rules are not followed, and you may be subject to a fine.

The person responsible for the reservation (group leader) signs this policy on arrival, confirming the group has read and agreed to it. Lodging cannot begin until it is signed.

📋 Operational rules — Read the full policy
  1. Always observe our music policy, agreed to separately above.
  2. Pets are not allowed on the property.
  3. Guests who are not on the reservation are not allowed in the villa.
  4. No celebrations or events of any kind are allowed.
  5. Furniture may not be moved in any area of the property.
  6. The villa staff turns the jacuzzi on and off on request, 9:00 a.m.–9:00 p.m.; up to 3 hours of heating per day, in up to three one-hour sessions, always off by 11:00 p.m.
  7. Whenever staff needs to come to the pool deck to turn the jacuzzi on or off, the person in charge of the reservation is notified by WhatsApp 10 minutes beforehand, out of respect for your privacy.
  8. The jacuzzi blower runs on request and is turned off after 45 minutes to prevent heat damage.
  9. The guest is responsible for the barbecue’s coal or gas consumption.
  10. Electricity is included, including AC from 9:00 p.m. to 9:00 a.m.
  11. Bath and pool towels are changed every three days. White towels may not be used in the pool area or outside the property.
  12. Check-out is 11:00 a.m., unless an additional half-day is paid in advance. Staff arrive one hour before departure to review the property.
🛡️ Liability waiver — Read the full policy
  1. I am voluntarily staying at this property and am aware that the mountain terrain in Jarabacoa involves inherent risks, including changing weather conditions.
  2. I take full responsibility for my own safety while navigating the property and acknowledge the owner is not liable for slips, trips or falls inside the property.
  3. I use the swimming pool entirely at my own risk and understand no lifeguard is on duty at any time.
  4. I will supervise any minors in my care at all times, particularly in or around the pool area and near balcony railings or steep drops.
  5. I will follow all posted house rules, including restrictions on diving or using the pool during inclement mountain weather (such as lightning or heavy rain).
  6. I release, waive and discharge the owners and operators of the property from any and all claims, demands, or causes of action related to personal injury, property damage or accidental death arising from my stay.
  7. I am physically fit to stay in a mountain environment and have no medical conditions that would be aggravated by the terrain or use of the pool.
❄️ Air conditioners’ electricity usage — Read the full policy
  1. General electricity is included in your rate. AC is included from 9:00 p.m. to 9:00 a.m.; during the day (9:00 a.m.–9:00 p.m.) the units must remain off.
  2. Optional 24-hour use: a flat US$50 per day, calculated by the number of days requested.
  3. Daytime AC must be requested and paid before arrival — it cannot be added or paid on site. Payment via Zelle or the booking platform.
  4. The ACs should remain off whenever no one is in the bedroom.

Confirmation & signature

💬 Need help?